POS
IMI

POS

The all-in-one POS for retail and hospitality — counter, online, phone, and floor service in one stack.

Sell in-store and online, take AI phone orders, run offers and loyalty, and keep staff alerts loud until someone owns them.

In-storePhoneQR orderOnline pickupAI voiceMarketplacesLoyaltyService call

Built for merchants

One platform across the retail sector — not a single niche.

Like the systems you already compare, IMI is made for stores that sell, serve, and fulfill — from specialty retail to full-service dining.

Retail

Boutiques, convenience, specialty shops, and multi-SKU counters that need fast checkout and clear reports.

Restaurants & cafés

Quick service to full service — counter, table, phone, and delivery on one ticket stack.

Grocery & bottle shops

High-velocity rings, prepaid packs, offers, and end-of-day that holds up on busy days.

Hospitality & service

Venues that mix counter sales with floor service — QR call, alerts, and staff boards included.

Two products. One operation.

IMI POS runs the sale. IMI Caller keeps service moving.

Why operators choose IMI

Built for the rush — not a pitch deck.

One ticket, every channel

Walk-in, phone, QR, online pickup, AI voice, and marketplace orders land in the same ledger and prep screens.

Built for real commerce, not demos

Open shifts gate new tickets. End-of-day will not close with work still firing. Alerts stay loud until acknowledged.

Your brand, your domain

First-party ordering, QR pages, and caller screens run under your hostnames — not a marketplace skin.

Capabilities

Product, features, and floor workflows.

Everything operators need to sell, fulfill, recognize customers, and close the day — without stitching five vendors together.

Touch register

Categories, modifiers, discounts, and multi-tender checkout on tablet or counter.

Cash · Card · Split · Tabs

Customers & loyalty

Phone lookup, visit history, points earn/redeem — no separate guest app.

Earn · Redeem · Profiles

Prep & fulfillment

Station boards and a central overview so every channel routes the same way.

Bump · Route · Expo

Online & QR

First-party storefront and scan-to-order that write the same tickets as the register.

Pickup · Pay later · Brand domain

AI phone line

Voice orders against your live catalog, landed on the open shift automatically.

To-go · Live menu · Shift-aware

Reports & close

Channel mix, top items, loyalty redeemed, cash drawer, and end-of-day checklist.

Sales · EOD · Audit

Offers & pricing

Timed price windows, codes, prepaid packs, and channel availability in one catalog.

Happy hour · Codes · Packs

Service call

QR pad + staff board with alerts that stay loud until someone acknowledges.

Caller · Floor · Push

Interactive

Ring a sale.

Build a ticket, attach a customer, redeem loyalty, pick a tender — the same flows cashiers use at the counter.

Full demo playground
Terminal · FrontShift open

Ticket

Tap items to build a ticket.

Total − $5.00 loyalty

$0.00

Guests & loyalty

Know who is buying.

Phone lookup, points balance, visits, and redeem at checkout — without forcing customers onto another app.

Guests · Loyalty1 pt / $1

Returning customer

Alex Morgan

(512) 555-0142

Balance

420

points

Visits

28

Lifetime

$1841

Last

Open ticket

Starter Pack · yesterday

Redeem at checkout

−$5.00

100 pts · min 100 · $5 per 100 pts

IMI Caller

Fire a service call.

Customer pad on the left. Staff board on the right. Alerts stay loud until someone acknowledges.

Guest pad · Table 07Scan → tap

Buttons you configure — QRs never need reprinting

Staff board

Live floor

07

Call Waiter

Table 07 · 18:41

Sound, flash, and vibration stay on until acknowledged.

Ready to see it in your store?

Tell us about your locations, channels, and hardware — we will show how POS and Caller fit your business, and get you set up to try it.